La Strada Moldova: training and consulting

Resource Center

Modules

1. Exchange of Best Practice in the Field of Prevention of Trafficking in Persons

Scope(s) of Module:

Strengthening of professional capacities in the field of trafficking prevention
Harmonization of topic approach at the regional level
Strengthening of the network of active organizations in the field

Beneficiaries: NGO and governmental organization in the field of anti-trafficking

Applied Techniques/Methodollogy:

thematic work groups,
targeted presentation,
panel disscusions,
forum

Logistics:

Selection System
Assessment System
Guiding system to prepare targeted presentation of best practice

Contents/sessions:

Presentation/Best practice exchange
Discussions/debates on different topics from various standpoints
Best practice assessment

Expected Expected Results:

Accumulation of experience in the field of trafficking in persons
Harmonization of principles of work in the region

Duration – 16-24
Language – Romanian, Russian

2. Hot Lines Management

Scope(s) of Module – upscaling general/individual elements of Hot-Line management
Beneficiaries – institutions that operate Hot Line

Applied Techniques/Methodollogy:

Individual
In group
Long-distance

Contents/Block of Questions:

Evaluation of HL activity
Detection of drawback in HL activity
Creation of intervention plan
Implementation of intervention plan
Monitoring of intervention plan implementation

Expected Expected Results:

Streamlining and proper adjustment of HL administration capacities
Upscaling capacities of consulting on HL

Duration – depends on Expected Results, beneficiary’s expectations
Language – Romanian, Russian

3. Management of Hot Line and/or Trust Line

Scope(s) of Module:

Planning, organization of activity of HL/TL trust line,
Monitoring and evaluation of activity of HL/TL

Applied Techniques/Methodollogy:

brainstorming,
problem-pivoted learning,
work in groups,
role play,
case study.

Beneficiaries – institutions/organizations providing the corresponding telephone services (HL/TL)

Contents/sessions:

Determination of mission and fields of activity of HL/TL
Identification of beneficiaries
General principles of work
Qualities of HL/TL consultants
Determination of categories/profile of calls received by HL/TL
Procedure of calls registration. Statistics
General algorithm of consulting
Principles of collecting information
HL collaboration with other structures
Creation of working tools (HL/TL Consultant Guide, HL/TL Regulations)
Consultants’ responsibilities
Regime of work
Reporting system
HL/TL promotion
HL/TL evaluation

Expected Results – as a result of training, consultants will be able to:

determine the mission of HL/TL and fields of activity
identify HL/TL beneficiaries
determine information that is necessary for consulting and collect such information
register calls and generate the corresponding statistics
identify working tools and create such
identify partners for cooperation and draft plans of cooperation with such partners
draft reports on activity (quantitative and qualitative)
plan and organize HL/TL work
create and implement a plan to promote HL/TL
evaluate their activity at HL/TL

Duration – 16 -24 hours
Language – Romanian, Russian

4. Hot Line Management and Consulting in the Field of Prevention of Trafficking In Persons”

Scope(s) of Module:

Planning / organization of work of HL
Creation of abilities to consult at HL in the field of prevention of trafficking in persons
Monitoring and evaluation of HL activity

Applied Techniques/Methodollogy:

brainstorming
problem-pivoted learning
work in groups
role play
case study
simulation of calls in real time and space.

Beneficiaries – institutions/organizations providing the telephone services in the field of prevention of trafficking in persons

Contents/sessions:

Determination of HL mission
Identification of HL beneficiaries
Principles of HL consulting
Qualities of HL consultants
Determination of categories of calls
Calls registration. Statistics
General algorithm of consulting
Algorithm of consulting per categories of calls related to prevention of trafficking in persons
Collection of information for prevention calls
Working tools
HL collaboration with other structures
Referral system in case of prevention calls
Regime of work
Responsibilities of consultants
Reporting system
Creation of HL regulation
Promotion of HL as a HL to prevent trafficking in persons
HL evaluation

Expected Results – as a result of training, consultants will be able to:

determine the HL mission
identify HL beneficiaries
determine necessary information and collect such
consult prevention calls in the field of trafficking in persons
register calls and generate statistics
create working tools
draft reports on activity
plan and organize HL work
create and implement a plan to promote HL activity in the field of prevention of trafficking in persons
evaluate HL activity

Duration – 32-40 hours (in case of application of method of stimulation in real time and space, duration of training will extend)
Language – Romanian, Russian

5. Hot Line Management and Consulting in the Field of Assistance to Trafficked Persons

Scope(s) of Module:

Planning / organization of work of HL in the corresponding field
Creation of abilities to consult at HL in the field of social assistance to trafficked persons
Monitoring and evaluation of HL activity

Applied Techniques/Methodollogy:

Beneficiaries – institutions providing specialized telephone services in the field of facilitation of access of trafficked persons to adequate assistance

Contents/sessions:

Determination of HL mission
Identification of HL beneficiaries
Principles of HL consulting
Qualities of HL consultants
Determination of categories of calls
General algorithm of consulting
Algorithm of SOS-calls consulting
Referral procedure in case of SOS-calls
Psychological aspects of SOS-calls
Criteria of preliminary identification of trafficked persons
Administration of data related to SOS-calls
Calls registration. Statistics
Collection of information necessary for consulting SOS-calls
Working tools
HL collaboration with other structures
Responsibilities of consultants
Regime of work
Reporting system
Creation of HL regulation for SOS-calls
Promotion of HL as an SOS-line
HL evaluation

Expected Results – as a result of training, consultants will be able to:

determine the HL mission
identify HL beneficiaries
determine and collect information necessary for consulting SOS-calls
carry out preliminary identification of trafficked persons
consult and administrate data related to SOS-calls
register calls and generate statistics
create working tools
draft reports on activity
plan and organize HL work
create and implement a plan to promote HL as a SOS-line
evaluate their activity

Duration – 32 - 40 hours (in case of application of method of stimulation in real time and space, duration of training will extend)
Language – Romanian, Russian

6. Professional Burn-Out Syndrome (BOS) at HL in the field of trafficking in persons, and prophylaxis of such”

Scope(s) of Module:

determination of cases and identification of BOS symptoms
working-out habits to prevent BOS

Applied Techniques/Methodollogy:

brainstorming
problem-pivoted learning
work in groups
role play
case study

Beneficiaries – institutions providing specialized telephone services

Contents/sessions:

BOS definition
BOS symptoms
BOS reasons
BOS specifics during telephone consulting
Techniques and methods of BOS prophylaxis

Expected Results – as a result of training, consultants will:

understand BOS
be able to identify BOS
be able to prevent BOS by means of identifying and using the corresponding individual techniques

Duration – 18-24 hours
Language – Romanian, Russian

7. Methodology of informational-educational seminars on trafficking prevention for risk groups

Scope(s) of Module:

Familiarization with the problem of trafficking in persons
Evaluation and correct/adequate interpretation of trafficking in persons range of problems
Familiarization with methods of identification of risks associated with illegal migration and methods of prophylaxis of trafficking in persons
Creation of ability to transfer the topics of trafficking in persons to the risk group persons

Applied Techniques/Methodollogy:

brainstorming
problem-pivoted learning
work in groups
K-W-L
Gallery Tour
role play
case study

Beneficiaries – teachers, psychologists, NGO representatives, as well as other specialists who plan/carry out activities related to prevention of trafficking in persons

Contents/sessions:

Definition of trafficking in persons from the standpoint of human rights
Trafficking in persons – means of approach
Reasons for trafficking in persons
Mechanism of trafficking in persons: stakeholders, methods of recruitment
Consequences of trafficking in persons for society, family, victim
Making a difference between trafficking in persons, migration, prostitution, and smuggling in persons
Would-be migrant’s ABC
Techniques and methods applied when teaching/approaching the risk group about trafficking in persons phenomena

Expected Results:

Duration – 16-24 hours
Language – Romanian, Russian

8. Peer-to-peer education in the field of counteracting trafficking in persons

Scope(s) of Module:

Familiarization with the topics of trafficking in persons and recognition of trafficking risk
Learning techniques and methods of teaching the trafficking in persons phenomenon
Creating ability to send message to the risk group

Applied Techniques/Methodollogy:

brainstorming
problem-pivoted learning
K-W-L
Gallery Tour
work in groups
role play
case study etc.

Beneficiaries – risk group

Contents/sessions:

Team creation and strengthening
Definition of trafficking in persons from the standpoint of human rights
Trafficking in persons – means of approach
Reasons for trafficking in persons
Mechanism of trafficking in persons: stakeholders, methods of recruitment
Consequences of trafficking in persons for society, family, victim
Making a difference between trafficking in persons, migration, prostitution, and smuggling in persons
Would-be migrant’s ABC
Techniques and methods of communication
Abilities to send message to the risk group
Tools for reporting and evaluation of workshop impact

Expected Results:

understand the phenomenon of trafficking in persons and specifics thereof
familiarize with definitions, reasons, stakeholders, and consequences of trafficking in persons phenomenon
be able to make a difference between trafficking in persons, migration, prostitution, and smuggling in persons
be able to recognized cases of trafficking in persons
be able to organize workshops for risk groups targeted to prevention of trafficking in persons

Duration – 24 hours
Language – Romanian, Russian

9. Management of Volunteers

Scope(s) of Module – Creation and/or strengthening of abilities to administrate volunteers’ work

Applied Techniques/Methodollogy:

brainstorming
problem-pivoted learning
work in groups
role play
case study etc.

Beneficiaries – Organizations that work with volunteers

Contents/sessions:

Definition and philosophy of volunteer
Principles of work with volunteers
Drafting an action plan for volunteers
Recruitment of volunteers
Identification of voluntary potential degree of compatibility with mission, vision, and principles of work of organization
Motivation of volunteers
Evaluation and monitoring of volunteers

Expected Results:

Familiarization with volunteer’s philosophy
Abilities to coordinate a volunteering program (planning, recruitment, motivation, evaluation)

Duration – 16 hours
Language – Romanian, Russian

Awareness Training

Trafficking in persons from the standpoint of human rights

Scope(s) of Module:

Awareness raising about trafficking in persons phenomenon
Cultivation of tolerant attitude towards trafficked persons

Applied Techniques/Methodollogy:

brainstorming,
problem-pivoted learning,
work in groups,
panel discussion,
K-W-L,
Gallery Tour,
role play,
case study, etc.

Beneficiaries – NGOs, teachers, school psychologists, public officers, and other categories of professional groups

Contents/sessions:

Definition of trafficking in persons from the standpoint of human rights, stages
Trafficking in persons – means of approach
Reasons for trafficking in persons
Mechanism of trafficking in persons: stakeholders, methods of recruitment
Consequences of trafficking in persons for society, family, victim
Making a difference between trafficking in persons, migration, prostitution, and smuggling in persons
Would-be migrant’s ABC

Expected Results:

understand the phenomenon of trafficking in persons and specifics thereof
familiarize with definitions, reasons, stakeholders, and consequences of trafficking in persons phenomenon
be able to make a difference between trafficking in persons, migration, prostitution, and smuggling in persons
be able to recognize cases of trafficking in persons
understand the importance of this problem in the Republic of Moldova
change their attitude towards trafficked persons

Recommended duration: – 16 hours
Language – Romanian, Russian