publications

Contents

INTRODUCTION

Chapter I. HOTLINE: INSTRUMENT TO PREVENT ILLEGAL MIGRATION AND HUMAN TRAFFICKING

1.1. The Notions and Terms used in Telephone Counselling

1.2. Hotline: Scope and Objective. Hotline Beneficiaries

1.3. General and Ethical Principles of work to be observed while working on the Hotline. Security Rules

1.4. The General Algorithm of Telephone-based Counselling

1.5. Psychological aspects of counselling

Chapter II. HOTLINE OBJECTIVES PURSUED BY THE INTERNATIONAL CENTRE LA STRADA

II.1. Objective No. 1 Educating potential migrants on the aspects of secure migration and on the threat of human trafficking

II.1.1.Defining categories of appeals

II.1.2. The Mechanism of Telephone-Based Counselling

II.1.3. Collecting Information Required for Counselling

II.1.4.Accessibility of Information

II.2. Objective No. 2 Facilitation Trafficked Persons Access to Adequate Assistance

II.2.1. Post-Traumatic Stress Disorder Affecting Victim’s Conduct

II.2.2. Specifics of counselling in case of SOS appeals

II.2.3. Access of Trafficked Persons to Adequate Assistance

II.2.4. Collecting Data Required for Counselling on SOS Appeals. Internal System of Referrals

II.3. Objective No. 3 Monitoring Migration and Human Trafficking

Chapter III. HUMAN RESOURCES AND HOTLINE MANAGEMENT

III.1. Planning Hotline Activities and Working Schedule

III.2. Human Resources and Staff Recruitment

III.3. Functions Performed by Hotline Counsellor

III.4. Improving and Strengthening Professional Capacity. Counsellors Assessment

III. 5. Professional “burn-out” Syndrome and its Prevention

III.5.1. Factors Provoking Professional „Burn Out”

III.5.2. Prevention of professional „burn out

III.6. Hotline promotion. Promotion methods

ANNEXES

Annex 1. Hotline Internal Regulation Model

Annex 2. Contents of Reference Guide

Annex 3. Contents of Counsellor’s Guide

Annex 4. Excerpts from International and National în domeniul anti-traficking (Extrase din legislatia internationala si nationala în domeniul antitrafic)

annotation

Trafficking in human beings in South-Eastern and Eastern Europe. Problems and Prospects, is the outcome of the first joint project of ARIADNE Network entitled"Registration of actual situation of trafficking in human beings" in 12 countries participating in the Network. This volume contains national reports drafted following the research conducted by the non-governmental organizations in cooperation with state decision-makers, international organizations, and has the objective to identify "deficiencies, gaps or neglected aspects in human trafficking prevention, and to make recommendations for the improvement of the situation existent in the participating countries". On the basis of the evaluation of the situation and assistance needs assessment, the Network intends to adopt an "action plan for the future projects aimed to address the priorities defined by the NGO/partners for the respective country in the field of trafficking in human beings".

Each national report consists of 7 chapters (Introduction, National Legal Framework, General Framework, Implementation of Counter-trafficking Laws, Examples of Good Practices, Deficiencies, Needs Assessment), and the last chapter – Recommendations.. Almost each chapter contains a range of comments referring to the essential feature of the phenomenon in each country separately. The part "Republic of Moldova" (pages 83-104) was prepared by the International Center "La Strada" (written by Tatiana Fomina and Ana Revenco) and is a detailed description of the situation with regard to human trafficking phenomenon in Moldova based on personal research and studies, conducted during five years of activity, as well as on the data available from other international organizations (OIM, OSCE missions to Moldova, other intergovernmental organizations, such as: ILO-IPEC, ILO-Migrant, UNICEF etc., as well as NGO/partners (CPTW, "Save The Children" Moldova, Terre des Hommes, Italian Consortium of Solidarity, IREX, ABA-CEELI etc.)

This publication is designed for state agents and institutions engaged in human trafficking prevention, NGOs that conduct counter-trafficking activities, victims and potential victims of human trafficking (women, men, children who are victims of such social phenomena as poverty, unemployment, lack of education and training etc.), as well as the general public, which by getting informed about the danger of the phenomenon, could contribute to the collective effort for the improvement of the situation.

The initial publication was written in English, and later was translated into the language of each country engaged in the project. The Romanian version of the publication was published in Moldova by the International Center for the Protection and Promotion of Women’s Rights “La Strada”, with the support of the Greek Ministry of Foreign Affairs (HELLENIC AID), Ministry of Foreign Affairs of Norway and the Canadian Embassy in Greece. The publication is available in the library of the Center.

Contents

Introduction

National reports of the NGOs – members of the ARIADNE Network:

Albania

Bosnia and Herzegovina

Bulgaria

Croatia

Former Yugoslavian Republic of Macedonia

Greece

Republic of Moldova

Montenegro

Romania

Serbia

Kosovo

Turkey

Ukraine

Appendix

CONTENTS

Proactive identification of minor victims of trafficking in persons: cooperation between social worker and representatives of law enforcement authorities

Identification of victims of trafficking in persons at border crossing points

Establishing confidential relationship with the victims of trafficking through Hotline

Social monitoring extended to victims of trafficking in persons

Social and legal assistance to persons victims of trafficking in trial/criminal lawsuits

Coping with the consequences of steady stress in victims of trafficking in persons through participation in support groups

Rebuilding relations between women (victims of trafficking) and their children

(Re)integration of orphans – victims of trafficking

Methodology of categorizing beneficiaries with the scope of identifying intensity of rehabilitation-reintegration work.

Assessment of developments in psycho-social status of trafficked persons

Use of remedial approach to correcting the syndrome of acquired helplessness

Motivation as key factor of successful economical reintegration of the trafficked persons

Setting up small business as one of the possibilities of successful reintegration of the trafficked persons

The National Referral Mechanism for the victims of trafficking in persons in the Republic of Belarus

The National Referral System for rendering social protection and support to the victims of trafficking in persons and potential victims in the Republic of Moldova

ANNOTATION

The present edition is a collection of materials about the positive experience, which was presented within the framework of the regional workshop “Ensuring adequate assistance to all categories of trafficked persons”. The workshop was carried out by the International Centre for Women’ Rights Protection and Promotion “La Strada” in Chisinau (Republic of Moldova) on November 21-23, 2006. The participants in the workshop were: social workers, psychologists, lawyers as well as other specialists representing governmental and non-governmental structures engaged in counteract¬ing trafficking in persons and specialized in rendering assistance to victims of trafficking in persons in 4 countries – Belarus, Bulgaria, Moldova and Ukraine. The workshop was organized within the framework of the project “Strengthening regional approaches to counteract trafficking in persons” with the finan¬cial support extended by the Ministry of Foreign Affairs of Denmark.

All the materials concerning accumulated positive experience are presented in compliance with the logic of phased approach to rendering assistance to victims of trafficking (VT) – starting from their identification and up to rendering them assistance ensuring their complex reintegration, including such within the frameworks of Na¬tional Referral System (NRS).

The authors of the materials included in the Source Book hope that the exchange of professional experience through its subsequent replication will allow the specialists to harmonize and consolidate interaction at regional/interna¬tional level in the future, and in the end, will improve the quality of appropriate assistance rendered to all categories of trafficking victims bearing on the priority of rights of every individual that has suffered from trafficking in persons.

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PART I. TRAFFICKING IN PERSONS.ISSUE COMPLEXITY

I.1. Trafficking in persons. Definitions
I.2. Trafficking in women - ways to define the phenomenon
I.3. Trafficking in persons - issue complexity
I.4. Trafficking in persons - violation of human rights

PART II. TRAFFICKING IN PERSONS. FACTORS, MECHANISM AND ACTORS

II.1. Introduction
II.2. Current status of vulnerable persons
II.3. Manifestation of power and control under trafficking situation

PART III. TRAUMA - ITS MANIFESTATIONS AND CONSEQUENCES

III.1. Post-traumatic stress discorder
III.2. Consequenses upon health

PART IV. SOCIAL ASSISTANCE TO VICTIMS OF TRAFFICKING

IV.1. Tasks and principles of social assistance to victims of trafficking in humans
IV.2. Identification of survivors/victims of trafficking
IV.3. First meeting with the traffiked person. Contact setting. Needs assessment
IV.4. Reabilitation - major consideratiions
IV.5. National Referral Mechanis for identification, assistance and protection of trafficked persons
IV.6. Custodz and monitoring of social reintegration of trafficked persons
IV.7. Burn-out sindrome

ANNEXES

Annex 1. Glossary
Annex 2. International Human Rights Standards on Treatment of Trafficked Persans
Annex 3. Guidelines for protection of the rights of children of trafficking in South-Eastern Europe
Annex 4. The International Center for Women Rights Protection and Promotion "La Strada"
Annex 5. International Center "La Strada" Hot Line
Annex 6. Social assistance services structure, provided by the International Center for Women Rights Protection and Promotion "La Strada"
Annex 7. List of useful websites
Annex 8. Bibliography

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Introduction

PART I. TRAFICKING IN PERSONS - GENERAL ASPECTS

Chapter 1. Traffic in persons from the human rights perspective
Chapter 2. Traffic in women - ways to define the phenomenon
Chapter 3. Complexity of issue

PART II. TRAFFICKING IN WOMEN - SITUATION IN MOLDOVA

Chapter 1. Women social-economic status and factors contributing to trafficking
Chapter 2. Profile of persons vulnerable to trafficking
Chapter 3. Phases of trafficking

a) Recruitment
b) Transportation
c) Destination - reception, exploitation and control
d) Consequences over a person's health

PART III. INTERNATIONAL AND NATIONAL LEGAL BASIS ON TRAFFICKING IN PERSONS

Chapter 1. International Legal Tool on trafficking in humans
Chapter 2. National Law and Efforts on Counter-Trafficking

PART IV. PREVENTION OF TRAFFIC IN PERSONS - NGOs IN ACTION

Chapter 1. NGOs - a promoter of democratic values
Chapter 2. Human Rights Standards on Treatment of Trafficked Persons
Chapter 3. Recommendations for efficient TIW prevention actions

a) Communication
b) General rules on conducting prevention seminars and similar actions
c) Recommendable methods for educational activities
Chapter 4. "There are important things you Must Know"

ANEXES

Annex 1. Protocol to Prevent, Combat and Suppress Trafficking in Persons
Annex 2. National Comity to Combat Trafficking in Humans
Annex 3. Law of the Republic of Moldova on Trafficking
Annex 4. Diplomatic missions
Annex 5. National and foreign NGOs active in counter-trafficking
Annex 6. Useful websites
Annex 7. International Center "La Strada"
Annex 8. Case studies materials

Bibliography

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I. TRAFICUL CU FIINTE UMANE - COMPLEXITATEA PROBLEMEI

I.1. Traficul cu fiinte umane - definitii
I.2. Cai de definire a fenomenului
I.3. Complexitatea problemei
I.4. Traficul cu fiinte umane - incalcarea drepturilor omului

II. TRAFICUL CU FIINTE UMANE - FACTORI, MECANISM, ACTORI

II.1. Introducere
II.2. Statutul persoanelor vulnerabile
II.3. Statutul victimei

III. ASISTENTA SOCIALA ACORDATA VICTIMELOR TRAFICULUI

III.1. Sarcinile si principiile asistentei sociale acordate victimelor traficului de persoane
III.2. Trauma. Manifestari. Consecinte
III.3. Prima intrevedere cu victima. Stabilirea contactului. Cunoasterea necesitatilor
III.4. Reabilitarea victimelor traficului. Considerente majore
III.5. Insotirea sociala si monitoringul reintegrarii sociale a victimelor
III.6. Principiii Standard ale Drepturilor Omului privind tratamentul persoanelor traficate

IV. PROFILAXIA SOCIALA A TRAFICULUI DE PERSOANE

IV.1. Recomandari privind eficientizarea activitatilor de prevenire a traficului de fiinte umane

ANEXE

Protocol privind Prevenirea, Combaterea si Sancrionarea traficului de persoane, in special al femeilor si copiilor, aditional la Conventia Natiunilor Unite impotriva crimei organizate transfrontaliere
Comitetul National pentru combaterea traficului de fiinte umane. Planul National de Acriuni
Acte normative internationale, aplicabile in combaterea traficului de fiinte umane
Legislatia Republicii Moldova cu privire la traficul de fiinte umane
Centrul International pentru Protectia si Promovarea Drepturilor Femeii "La Strada"
Linia-fierbinte pentru prevenirea traficului de femei
Asistenta sociala persoanelor traficate organizata de Centrul International pentru Protectia si Promovarea Drepturilor Femeii "La Strada"
Lista Site-urilor utile
Glosar

BIBLIOGRAFIE

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INTRODUCERE

Partea I. TRAFICUL DE FIINTE UMANE: MIT SAU REALITATE?

Capitolul I. Femeia si societatea in Moldova
Capitolul II. Notiuni generale despre traficul de fiinte umane
Capitolul III. Traficul de persoane sa traficul de femei: notiuni si continut
Capitolul IV. Cauzele raspindirii traficului de femei in Republica Moldova
Capitolul V. Rectutorii si victimele traficului de femei
A. Portretul recrutorilor
B. Cine sint victimele traficului de femei?
Capitolul VI. Etapele traficului de femei
A. Modalitati de recrutare
B. Modalitati de traversare a frontierelor
C. Tarile de destinatie si rutele traficului de femei
D. Receptia si modalitati de exploatare

Partea II. LEGISLATIA NATIONALA SI INTERNATIONALA PRIVIND TRAFICUL DE FIINTE UMANE

Capitolul I. Definitii. Repere cronologice ale legislatiei internationale
Capitolul II. Acte normative ale Republicii Moldova relevante la combaterea traficului de fiinte umane

Partea III. SCURT ITINERAR METODIC AL MUNCII EDUCATIVE SI DE INFORMARE

Capitolul I. Obiectivele generale ale unui curs de prevenire a traficului de femei
Capitolul II. Tehnici de predare aplicabile in cazul activitatilor de prevenire a traficului de femei
Capitolul III. Modele de activitati (ore) practice
A. Traficul de fiinte umane. Notiuni generale
B. Recrutarea - o etapa a traficului de fiinte umane
C. Drama
D. Migratia legala / Migratia ilegala
Capitolul IV. Sugestii pentru acrivitati-dezbateri
A. Clasele 9-10 (inclusiv adolescentii de la scolile-internat)
B. Clasele 11-12 (precum si pentru studentii de la institutiile de invatamint superior sau mediu de specialitate)
C. Actiuni informative si de iluminare pentru parinti

Partea IV. "SINT LUCRURI IMPORTANTE PE CARE TREBUIE SA LA CUNOSTI"

ANEXE

Anexa I. Informatii care pot fi utilizate in calitate de material distribuitiv
Anexa II. Centrul International "La Strada"

GLOSAR

BIBLIOGRAFIE

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ARTEA I. Traficul cu fiinte umane - definitii

Capitolul 1. Traficul cu fiinte umane in contextul drepturilor omului
Capitolul 2. Traficul de femei - cai de definire a fenomenului
Capitolul 3. Complexitatea problemei

PARTEA II. Traficul de femei - factori, mecanism, actori

Capitolul 1. Statutul social-economic al femeii si factorii care contribuie la trafic
Capitolul 2. Profilul persoanelor vulnerabile fata de trafic
Capitolul 3. Etapele traficului de femei
• Recrutarea
• Transportarea
• Destinatia - receptia, modurile de exploatare si controlul victimelor
Capitolul 4. Schimbari si tendinte noi in traficul cu fiinte umane din regiune

PARTEA III. Repere legislative internationale si nationale in combaterea traficului cu fiinte umane

Capitolul 1. Evolutia legislatiei internationale in domeniul traficului cu fiinte umane
Capitolul 2. Protocolul privind Prevenirea, Combaterea si Sanctionarea traficul cu fiinte umane
Capitolul 3. Recomnadarea nr. R (2000) 11 a Comitetului Ministrilor
Capitolul 4. Eforturi nationale si cadrul legislativ in domeniu

Capitolul 1. Principiile Standard ale Drepturilor Omului privind tratamentul persoanelor traficate
Capitolul 2. Principii recomnadate cu privire la drepturile omului si traficul cu fiinte umane (ONU)
Capitolul 3. Drepturile victimei cu privire la sistemul de drept penal

PARTEA V. Asistenta victimelor

Capitolul 1. Consecintele traficului cu fiinte umane
Capitolul 2. Contactul cu persoana traficata
Capitolul 3. Reabilitarea persoanelor traficate. Considerente majore
Capitolul 4. Mecanismul National de Referire. Momente cheie

ANEXE:

Anexa 1. Planul National de Actiuni in domeniul combaterii traficului cu fiinte umane
Anexa 2. Centrul International pentru Protectia si Promovarea Drepturilor Femeii "La Strada"
Anexa 3. Linia fierbinte
Anexa 4. Asistenta sociala a victimelor traficului cu femei organizata de Centrul International "La Strada"
Anexa 5. Lista situri-lor utile